Congratulations!
Here’s how to claim your prize:
Prizes up to $1,000
You can claim prizes up to and including $1,000 at Lotto Spot retailers offering the service. Check with the retailer to ensure they have sufficient cash to pay the prize.
Retailers may choose not to redeem prizes of over $100 for a variety of reasons, which may include security concerns about keeping large amounts of cash on the premises. If a ticket wins $100.01 or more, the retailer can cancel the validation and direct you to claim your prize at another retailer or by mail.
Prizes over $1,000
If you've won a prize worth over $1,000, call Player Care at 1-800-665-3313 for more information. Prizes over $1,000 must be claimed at a Prize Payout office or by mail. An appointment is required to visit a prize office.
Important!
- Sign your ticket and complete the Claim Form on the back.
- Ensure your ticket hasn't passed its expiry date-- prizes won’t be paid on tickets after they have expired.
- Prizes will not be paid during your appointment at a prize office, but will be ready at a later date.
Claiming a Prize by Mail
Prizes of any amount can be claimed by mailing tickets to the address below. Contact Player Care at 1-800-665-3313 for information on making a claim by mail.
Western Canada Lottery Corporation
Prize Payout
Main Floor, 125 Garry Street
Winnipeg, MB R3C 4J1
Prize Claim Forms
If you're claiming a prize by mail, print off and complete the appropriate claim forms and include them with your ticket when you mail it in. This will help to expedite your claim.
If you're going to a prize office to claim your prize, you have the option to complete these forms in advance if you want to expedite your claim process. You may also complete these forms during your appointment.
Please select the appropriate form for your area. If you have any questions about these forms-- or if you're claiming a prize with one or more other people-- call Player Care at 1-800-665-3313 for guidance.